FAQ's


Shipping & Delivery Time

Each of our products are made to order with every purchase, just for you! 

Processing time: 4-7 business days 

 Country 

Shipping Price

USA $5.95
International $15.00

 

Our shipping rates are based depending on location, and shipping times are usually between 2 and 6 business days. Shipping times may vary (shorter or longer) depending on demand. Please feel free to message us at customerservice@connectedclothingcompany.com if you have any questions.

You will receive an email with a tracking number as soon as one is available. This tracking information may take some time to update after it is sent out. 

Where are your items manufactured?

All items are printed in the US. 

Most items are made in the U.S. However, for those that aren't, they are manufactured by WRAP certified factories, sweatshop-free, assembled with parts made in the US.

Returns & Exchanges

Size exchanges are allowed one time only and only if items are unwashed and unworn in their original condition. Items can be exchanged up to 15 days from the date you receive it. 

You will have to pay for the return shipping to us, however once we receive it we will issue store credit for the original purchase cost and shipping price of the new item.

Please email us at customerservice@connectedclothingcompany.com to start the size exchange process.

Notice: We do not do returns or refunds.

Care Instructions

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when absolutely necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron printed designs. Do not dry clean.

Contact Us

For additional information or further questions, please email us at customerservice@connectedclothingcompany.com or visit our contact page.